Tag Archives: PR Knutsford

Why New PR Agencies Thrive in a Recession

I’ve just been reading in PR Week about the wisdom or otherwise of starting up a PR agency in a recession. Hmmm, I think I’ve come across this theme before, probably in 1991 – or was it 1982?

The story goes something along the lines of: new agency is keen to build a credible client base by offering rock-bottom rates.  The clients they’ve targeted are only too happy to benefit from high calibre PR expertise at recession-busting prices.

This does of course make perfect economic sense.  I would also venture that start-ups bring more to the table than low prices to sustain their initial appeal and keep their more established competitors at bay.

The hunger to prove a point probably gives a new agency a head start with things like client service and innovative problem solving.  Fresh ideas are priceless and if PR creativity is called for, then start-ups will be more likely to tick all the boxes. 

There’s a danger that complacency may set in with typical client-agency relationships.  Some would argue that this is a comfortable environment in which personal chemistry can thrive.  Others might say that no-one wants to rock the boat when all standard PR procedures are being followed.  A new agency, on the other hand, has a blank canvas on which to introduce a raft of new ideas and follow them through with enthusiasm.

For this is the life-blood of any new business.  Enthusiasm will carry all before it when sustained and supported by true expertise and service.  The new agency’s stock will soar when everything is going well.  Needless to say, the initial rock-bottom fees will take on a value-for-money aura that no other agency can hope to shift.

There’s an intrinsic momentum with a new PR agency, a self-perpetuating energy that harnesses business opportunity with a need to succeed.  The fact that they’re operating against a backdrop of economic recession lends the whole process its own unique frisson.

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PR 101: Four ways to improve your writing

With 2012 well under way – and plans to launch Buzzwords’ new copywriting courses (online and face-to-face) at an advanced stage – what better time could there be to spill a few beans on how to improve your PR writing. Here are four things that may set you thinking:

1. Use short, simple words

Don’t show off! French phrases and rare words might cut it in certain circles, but copywriting is all about communication.  You need to make sure ALL your readers know what you’re talking about without them having to scurry off for a dictionary (or, worse still, abandoning any attempt to read your gems altogether!).

2. Know who you’re writing for

Create a mental picture of who your readers might be.  Think about their age, interests, educational level, social influences and so on.  What will turn them on?  And what might put them off?  These are largely common sense things, but it’s wise to give them a thought before you start blazing away on the keyboard.

3. Research your subject

With business-to-business PR, you’re talking to specialists.  With consumer PR, you’re talking to savvy consumers who will twig right away that you’re not really on their wavelength and therefore not worthy of too much of their time.  Research material is everywhere on the Internet – so use it!.  You don’t need to regurgitate dry facts.  Think around the subject.  Put facts and events in the context of your own particular message.  Be relaxed in your writing by all means; but most of all, make sure you’re credible.

4. Aim high – and keep it that way!

Quality PR writing is all about clarity and energy.  If you can achieve that in everything you write, then your readers will stay with you until the bitter end.  If you’ve read this far, you’ll know what I mean!

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Should you have a Tumblr account? Or is the number of social media platforms tumbling out of control?

By Nicholas Beeson, Marketing Associate, Buzzwords Limited

Social media has now entered mainstream marketing, and for many companies social media has become the number one online marketing platform. Only last week HSBC announced that they would be putting social media at the heart of their UK business growth strategy, with an ambitious plan to create their “Own version of Facebook”.

Many companies only consider the traditional social media platforms (Facebook, LinkedIn, Twitter…etc) and overlook new social media platforms, for example, Tumblr.  In case you don’t know, Tumblr is a blogging platform with over 30 million blogs, 10 billion posts and is completely business friendly!  It’s quickly becoming a force in the social media world, as it has taken all the elements of traditional social media platforms to create its own user-friendly platform!

So who should be using Tumblr? If your audience is young Tumblr is perfect, it provides mobile-friendly, visual-orientated content and is especially popular among designers and fashionistas…

If you’re looking for simplicity, Tumblr again is a perfect platform as it can provide you with an instant blog! It is easy to use and anybody can use it. Although not as powerful as WordPress, Tumblr gives a more visual, user- friendly experience!

For designers, publishers and anybody considering using Tumblr it may be worth trying to gauge the nature of the Tumblr audience. The general profile tends to be young, trendy types, but this is a generalisation.  The Tumblr audience is always changing and many businesses now have a Tumblr presence, including Buzzwords.

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Press Releases: Four Simple Ways to Make Sure Yours Stand Out

By Nicholas Beeson, Marketing Associate, Buzzwords Manchester

Editors get hundreds of press releases a week – and most of them bite the dust. Why should this be? It’s obviously important that your release is professionally written. More important, however, is your content. This will be the decider when it comes to whether your release is read and used.

To save you from the agony of rejection, here are four simple ways to make sure your press release stands out from the crowd and that it is actually published:

  • Make sure the subject of your release is relevant to the readership of the publication

Sounds obvious, but many people forget this. The information and story in your release need to be important to the publication’s readership, and not just to your business.

  • Don’t use your press release as a means of free advertising

Editors are wised-up to companies using press releases as free advertising, and can distinguish a genuine press release from ‘advertising in disguise’. Trying to use press releases as a means of free advertising will almost certainly see your release in the bin. Press releases do provide a great means of publicity, but write your publicity to give news or information only.

  • Short and simple is key

Editorial space is limited, meaning your release needs to be short and to the point. Write clear and concise sentences using only the important, relevant information. Avoid jargon, repetition and create lively text that is relevant to the publication’s readership.

  • The release should be able to stand on its own

If you feel a cover letter – or e-mail – is needed to explain why you have sent the press release or why it should be published, then the release isn’t good enough in the first place. Editors should want to publish your press release, so there’s no need to bother with a letter or explanatory e-mail.

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Social Media: Fighting Fire with Fire

By Nicholas Beeson, Marketing Associate, Buzzwords Manchester

In the wake of recent riots, social media has received a bad press. The government claims social media “fuelled” riots and helped orchestrate organised vandalism and looting. Unlike the government, GMP (Greater Manchester Police) have embraced social media as a tool to prosecute, and publicise the prosecutions, of those involved with the recent riots.

GMP also used social media as a live platform during the riots to quash rumours and deter potential rioters. Greater Manchester Police’s early adoption of social media has demonstrated the trust social media can create with publics in times of crisis.

The Internet age has made winning and losing trust more complicated, faster and measurable than ever. This was demonstrated last week by the rioters, who were able to organise and publicise the riots quickly and on a mass scale. The digital revolution has enabled more people to have a voice. Anyone can publish their views and share them instantly.

This ability to publish instantly, combined with increased social networking sites creates a powerful tool that influences the views of people we trust (our friends). Communications has been turned on its head; the public now create the conversations and messages, putting marketers in the back seat.

Throughout the rioting in Manchester last week, GMP were engaging with the public and collecting evidence through the Twitter community by listening to conversations. This strategy can also be applied to business. Listening and engaging with your public through social media is vital, as the right kinds of conversations can inform sceptics and encourage new business. The wrong kinds of conversations can be monitored, evidence can be collected and companies can change.

In the end, building trust through social media is quite simple; it’s all about having more conversations with more people, about the things they care about. Many people (and the government) forget that social media is “social” and listening is at the heart of it.

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‘Copycat Kids’ Trash Manchester Businesses

It would seem that the masked rioters creating mayhem in Manchester yesterday – August 9th – were roaming gangs of teenagers. On several levels, this should give us reason to reflect.

The likelihood is that these ‘copycat kids’ were in it for the kicks. There’s also the buzz they get from taunting the police, and the possibility of grabbing some loot from smashed-in shops.  It’s unlikely that these people are politically motivated, although some may cite economic and social disadvantage as possible driving forces.

How much do we know of the socio-economic makeup of rioters in Manchester and other English cities?  Is it likely they’re organised and operated from behind by some mysterious left-wing Svengalis?  Or was the Tottenham shooting last week a catalyst for the underlying grievances of a growing group of disadvantaged and unemployed under-25s to emerge spontaneously, collectively and violently?

Although reprehensible, it’s only half the story to label all these people (in all these places) as ‘criminals’.  Yes, they’ve committed criminal acts against the homes and businesses of hard-working and innocent people – and should be held to account. 

What we need to look at, however, is whether the so-called rioters are impressionable young people craving some excitement in their otherwise dull and predictable lives?  Or are they immature, vulnerable and naive people following politically motivated ‘leaders’ who know how to whip up a groundswell of anger – exploiting the dispossessed status of so many young English people – by the clever manipulation of social media and smartphone communications?

Heaven forbid, it could just be that some of the rioters have a case!  Maybe the condemnation by the Establishment and the middle-class masses of Baby Boomers has completely missed the point?  Maybe it is they who are responsible for creating a whole generation who’ve been priced out of the housing market, higher education and well-paid middle-class careers that are reserved for a new privately-educated élite?   Or maybe we should round up a posse and drive those pesky bankers out of town?!

The enlightened liberalism that’s been sugared by decades of economic good fortune has blinded today’s older generation to the fact that there’s a huge swathe of humanity on their doorstep – albeit living on the poorer side of town – for whom rioting (or something akin to it) is an attractive, or only, option.  Democracy clearly doesn’t work for people at the bottom of the pile, simply because the rules of the winning Establishment have been drawn up by the winners themselves.

People taking to the streets is nothing new of course.  For the French, it’s been in their DNA since the 1789 Revolution – et vive La France!  Scarcely a year goes by without their students or unions blockading something or other.  In England, we’ve had our moments too.  Think: poll tax; miners’ strike; Iraq war.

In those cases, the protesting was by people who had a stake in English society.  This therefore gave their actions a greater sense of legitimacy.  Peaceful protest has ben recognised as being part of the English way of doing things for centuries.  Protesting turns to rioting only when peaceful means don’t work. 

In the case of many rioters over the past week, it could safely be said that the many economic and social grievances which currently abound in our society have not been addressed.  This, to some people, would lend justification to their actions.  Many would also say that Tory policies have aggravated an already-sensitive situation.

What isn’t yet clear is whether those who were rioting in our cities were mainly opportunists, jumping on a bandwaggon for cheap thrills – or whether there was a political dimension to the acts of at least some of those involved. 

As of 10 August 2011, it looks likely that there were some politically-minded agitators involved, and the rest followed their lead.  Whether they can sustain unrest at a level that will make a political difference is debatable, especially given the Establishment’s track-record of successfully keeping a lid on foment created by undesirable ‘fifth columnists’.

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Five Reasons Facebook Groups Are Still Important

By Nicholas Beeson, Marketing Associate, Buzzwords Manchester

Only a few years ago many businesses relied solely on Facebook groups to promote and market to their Facebook audiences. Many businesses have simply overlooked the power of groups since business pages were introduced.

Groups can still work well when you want to take quick action around a current issue, and are still often used to rally people around causes or current events. These are the five reasons why Facebook groups are still important:

  • Getting the message across

Sending messages to group members is very powerful because Group messages are sent directly to members’ inboxes, just like messages from a friend. Facebook pages restrict you from doing this, only allowing page updates!

  • Organising events

Groups are a great way to organise events and they also the give you the capability to message attendees. Group content is also now included in the Facebook Newsfeed, something once exclusive to Pages. This is a major factor in retaining members and driving engagement.

  • Time

Groups can be grown quickly, perfect when time is not on your side. Bulk invites to join a group can be sent to friends, which can also be helpful for viral marketing.

  • Control

Facebook groups provide you with much more control over who can be allowed in and out of your group! Groups can be made exclusive to certain networks; they can be private so they are only visible to members or available to all Facebook members. The control that groups provide can be helpful when creating a subsection of your page.

  • The personal touch

Facebook groups generally create a more personal feeling. They allow for close interaction with the administrator of the group, unlike a more anonymous page. Many find this personal interaction to be a welcome bonus in what can often seem like an impersonal digital age!

 
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